Privacy Policy

Personal Information

City Monument Company does not automatically collect personal information about you when you visit our website.  Personal information may be collected from you when you elect to participate in the many interactive features on our website. Examples include when you follow the checkout process and make a purchase or when you complete and submit an information or price request form.  The categories of personal information we may collect from you include your name, mailing address, shipping and billing addresses, e-mail address, telephone number and credit card information.  We do not have access to any of your personal information that you do not voluntarily give us.  We do not share your personal information with anyone outside of our company except as is necessary to fulfill your request, such as with a third party credit card processor, with monument retailers in your area if we do not service the territory ourselves or where required by law.  We may contact you via email or direct mail in the future to tell you about new products or services, to follow up with you from your previous inquiry or to notify you regarding changes to this policy.  We are the sole owners of any personal information collected on this website.

Your Access to and Control Over Your Personal Information

   You may opt out of any future contacts from us at any time.  You may also contact us via the email address or phone number listed on our site to do any of the following:

  • see what data we have about you, if any
  • change or correct any data we have about you
  • have us delete any data we have about you
  • express any concern you have about our use of your data


City Monument Company uses a browser feature known as a “cookie,” which is a small text file number that is stored on your hard drive when you begin to navigate a website. The cookies used by City Monument Company do not contain any personal information about you, but they may identify your specific computer. When you return to City Monument Company, the cookie associates your computer with the information we may have stored from previous visits.


City Monument Company does not knowingly collect personal information from children under the age of 18. Should any parent or guardian discover that their child has provided personal information to City Monument Company, please e-mail Lisa Troost, and City Monument Company will make every effort to promptly delete the information.


For your convenience, our website may contain links to other sites. City Monument Company is not responsible for the privacy practices or the content of such websites.


We take precautions to protect your information.  When you submit information via this website, your information is protected both online and offline.  Whenever we collect sensitive information, such as credit card data, that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for the closed lock icon in the left corner of your browser address bar or by lookin for “https” at the beginning of our website address.  Offline, access to your information is granted only to employees who need it to perform a specific job.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes in Policy

As we continue to offer new and different types of content and services, City Monument Company may modify our collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy statement accordingly. For this reason, City Monument Company encourages you to review this security and privacy policy statement each time you visit this Website.


If you have any questions, comments or concerns with respect to our privacy practices or this security and privacy policy statement, please feel free to contact Lisa Troost at


All content on this website, including, but not limited to, any advice that may be given to you over this website, are provided as-is and all use of this website is at your own risk. City Monument Company disclaims, and you hereby waive, any and all warranties and liabilities of City Monument Company, whether express or implied, arising by operation of law or otherwise, with respect to this website and any content on this website. You acknowledge that City Monument Company does not represent or warrant that this website will be accessible without interruption or that this website or the server that makes this website available are free from errors, defects, design flaws or omissions or from viruses or other harmful components.

City Monument Company does not warrant the accuracy, integrity or completeness of the content provided in this website, including any advice or other similar information obtained by you from us or through this website. City Monument Company does not make any representation that the content provided is applicable or appropriate for use in locations outside of the United States.